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Shipping & Returns & Payments

Countries We Ship to:

Canada: all types of products are able to ship to Canada since we are located in Canada.

and United States: at this moment, only ink and toner cartridges we ship to USA.

How long will it take?

B2C Broker perform as a professional online products supplier.

We usually ship all orders before 3 PM EST on the same business day. Sometime you may expect a slight delay of 1 - 2 business days. During a holiday or weekend, orders will be shipped on the following working day. You can always log into your account and track the status of your order. We always enter customers' tracking numbers and order status into the customer's online account.

Our Default shipping method is Ground. For customers in Canada & USA, 90% orders will be delivered in 2 - 10 business day. If you need the product quicker, we offer expedited shipping methods.

Order Cancellation

You may cancel your order anytime before it leaves our warehouse in Toronto for a full refund. If you cancel your order after its left our Toronto warehouse, we will deduct the shipping and return shipping charges.

Order Tracking

After you place your order, you will be emailed an order receipt. Once your product left China, we will e-mail you the estimate delivery date. Or you can call us anytime to follow up.

Warranty Policy

Warranty policy will be shown on product page. Most of products have 1 year warranty



We take Visa, MasterCard, American Express, Paypal and others for payment options.

Our website has SSL Certificate which is small data files that digitally bind a cryptographic key to an organization's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. 

Paying through credit cards through our website is safe. Also we have $100,000 insurance for payment.


Terms and Conditions

Terms and Conditions of Agreement

Please read the terms and conditions of use carefully before placing order or using WWW.B2CBROKER.COM site. By using this site, you are agreeing to comply with the following terms and conditions.

Acceptance of Agreement

Copyright. The content, graphics, design, digital material and others of this site are protected under applicable copyrights, trademarks, and other proprietary rights. You don’t have ownership rights to any contents through this site.

  1. Fraud. By registered as a member, you confirm that the information provided in to this site is true and that you agree to obey terms and conditions of use of this site. Please note that your account can be cancelled without notice if it is determined that false or misleading information has been provided, violation of terms and conditions and abuses. Payment information (credit card information or other types of payment method information) you provided is true and correct. When you purchase products or services through us, you agree to pay purchase prices, shipping charge and applicable taxes.
  2. Limited Right to Use. To view, print or download any content of this site, we only grant you a limited, nonexclusive license for use solely by you for your own personal use, not for any republication or commercial usages. (Exceptions are granted only if we agree)
  3. Modification. We reserve the right in our sole discretion to edit and delete any content on this site, including terms and agreement of this site.
  4. Indemnification. You agree to provide indemnification when you violate our terms and conditions. Indemnification includes attorney’s fee and our loss caused by your violation.
  5. Liability. The maximum liability to you under all conditions or circumstances is equal to the purchase value for goods and services.
  6. Merchant Site. We sue third party merchant site to apply payments. We don’t have right to control or operate the third part. You agree that payment through the third part merchant is at your own ricks. By this the payment of this site, you agree to follow the third part merchant’s policies. We are not responsible for information provided by you to the merchants.
  7. Contact. We reserve the right to contact the member when we determine there is need.


Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understandhow we collect, use, communicate and disclose and make use of personal information. The following outlinesour privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with objective of fulfilling those purposes specifiedby us and for other compatible purposes, unless we obtain the consent of the individual concerned oras required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessaryfor those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well asunauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to themanagement of personal information.We are committed to conducting our business in accordance with these principles in order to ensure that theconfidentiality of personal information is protected and maintained.




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